top of page

Case Studies

Enterprise App Modernization
Enterprise App User Flow

Enterprise App Modernization

Industry: Healthcare insurance provider

Role: UX/UI designer

Users: Internal benefit specialists

Task: Modernize the "Benefits Portfolio/Prepare Document."

Goal: To move the traditional paper-based features to the cloud platform
Approach:

  • Discovered user pain points via competitive analysis

  • Created a clear workflow and comprehensive wireframes and prototypes 

Impact: Successfully created user-centric POCs as the baseline for further development

Tools: Sketch, InVision, Axure

Restructure "Article Repository" Info Architecture

Industry: Healthcare insurance provider

Role: UX architect / UI designer

Users: General public

Task: Restructure the hierarchy of the "Article Repository"

Goal: To allow users to access articles in fewer than three clicks
Approach:

  • Developed different wire alternatives to fit in the preset page template

  • Created high-fidelity wireframes and prototypes 

Impact: Successfully created user-centric POCs as the baseline for further development

Tools: Sketch, Axure, Sympli

Article Repository Landing
Article Wire Permutations

© 2024 Barb Tai. All rights reserved. 

bottom of page