Case Studies


Enterprise App Modernization
Industry: Healthcare insurance provider
Role: UX/UI designer
Users: Internal benefit specialists
Task: Modernize the "Benefits Portfolio/Prepare Document."
Goal: To move the traditional paper-based features to the cloud platform
Approach:
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Discovered user pain points via competitive analysis
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Created a clear workflow and comprehensive wireframes and prototypes
Impact: Successfully created user-centric POCs as the baseline for further development
Tools: Sketch, InVision, Axure
Restructure "Article Repository" Info Architecture
Industry: Healthcare insurance provider
Role: UX architect / UI designer
Users: General public
Task: Restructure the hierarchy of the "Article Repository"
Goal: To allow users to access articles in fewer than three clicks
Approach:
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Developed different wire alternatives to fit in the preset page template
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Created high-fidelity wireframes and prototypes
Impact: Successfully created user-centric POCs as the baseline for further development
Tools: Sketch, Axure, Sympli

